Shipping policy
Shipping & Processing
At Lumière Candle Collective, we aim to process your order as quickly as possible. Please allow 5-7 business days for processing, packing, and shipment. Orders placed over the weekend will be handled during regular business hours. We recommend double-checking your order and shipping information before confirming your purchase to ensure a smooth experience. Thank you for your patience, and we look forward to delivering your candles with care!
Order Cancellations & Modifications
We understand that mistakes happen! If you need to cancel or modify your order, please reach out as soon as possible. Once your order has been shipped, we’re unable to make changes or cancellations. To avoid any issues, kindly double-check your order and shipping details before completing your purchase. If your order has already been fulfilled, we won’t be able to modify the order or shipping address.